Lafuma selects Esker for outsourcing of its customer invoices

Esker, the leader in document process automation solutions, announced today that the Lafuma Group, a French-based specialist in outdoor, mountain and surfing equipment and clothing, has selected Esker for the automation and outsourcing of its customer invoices. Deployed out of Cegid’s retail application, the Esker solution enables the group’s seven brands (Lafuma, Millet, Eider, Oxbow, Killy, Ober and Le Chameau) to automate the processing of over 300,000 yearly invoices – 60,000 of which are outside France.

Prior to implementing the Esker solution, each company within the Lafuma Group managed its invoices internally. Every day invoices were manually printed and stuffed into envelopes, mobilizing a dozen employees. The process was not optimized and invoices for the same customer were not systematically grouped together.
To remedy this situation and to achieve cost savings, the Lafuma Group decided to outsource the sending of its customer invoices, and following a request for bids, selected Esker among five competing industry vendors.

“We selected Esker for its clear pricing, its capacity to offer low postage rates regardless of mail volume, and for its natural integration into our Cegid business application. However, it was our visit to the Esker production facility that really made the difference and cemented our decision. We were impressed by their rigorous production processes. In addition to expertise in managing customer invoices, Esker offered a unique solution which allows us to progressively evolve towards electronic invoicing,” said Olivier Salivet, Director of Information Systems, Lafuma.

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