Cutting-edge fashion retailer, Whistles, has contracted with Retail Assist to help deliver an entire IT infrastructure following its purchase from Mosaic Fashions. Whistles required new systems to enable autonomy from former IT supplier Aurora, the group formed following the buyout of Mosaic Fashions.
As part of a multi-faceted deal, Whistles has selected Retail Assist’s Merret merchandising and warehousing solution, featuring a Business Intelligence and Corporate Performance Management module powered by BOARD, to power its new Distribution Centre managed by Clipper Logistics.
The Merret application forms part of an integrated IT solution, and will drive the multichannel business forward through interfaces to Whistles’ BT Fresca e-commerce website, the upgraded BT Expedite Store6 EPoS solution in Whistles’ shops, and store systems in multiple concession partners including Selfridges, Brown Thomas, Fenwicks, House of Fraser and John Lewis.
The technical architecture provided by Retail Assist includes email systems for all users and stores, an active directory, intranet and SQL servers following the migration from previous supplier Aurora. All of Whistles’ new core servers are now hosted at Retail Assist’s Northampton Data Centre.
Whistles’ IT and Logistics Director, David Mold, comments: “Having a best of breed solution – Merret – for both Merchandising and Warehouse Management gives the optimal solution for both business areas through richer functionality, provides operational improvements, seamless integration of systems, and also reduces overheads when compared with the option of having separate systems looking after our new Distribution Centre.”
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